Legal
Privacy policy
This policy explains, in plain language, what information Footprint collects, how we use it, how our text messages work, and the choices you have. We wrote it to be read, so each section says exactly what it does — and what it will never do.
Scope
What this policy covers
This policy applies to growwithfootprint.com and to the services Footprint provides to clients, including our CRM, our lead data, our compliance scrubber, our automation layer and our AI studio. It covers everyone whose information we handle: site visitors, people who request an audit or a demo, and the customers our clients message through the systems we operate.
If anything here is unclear, the section called How to reach us has a real email and a real address — questions are welcome at any time.
Collection
The information we collect
We collect the information you give us and the basics of how our site is used:
Contact details you submit — your name, email address, phone number, business name and anything you type into a form, such as a request for the free audit or the text-me demo.
Message content — the texts and calls that flow through the systems we operate for clients, along with recordings, transcripts and summaries where those features are on, so leads and jobs can be tracked properly.
Usage data — pages visited, approximate device and browser information, and standard analytics events, used to keep the site working and improving.
Use
How we use your information
We use the information we hold to: respond to your requests, such as delivering the free audit or the demo text; provide and improve the services we run for clients; operate the follow-up, booking, review and reporting features our clients depend on; and, where you have agreed, send you occasional updates from Footprint.
We keep every use tied to the reason the information arrived with us in the first place, and we hold client data and prospect data separately so each account's information stays its own.
SMS
Text messages and your consent
When you give us your mobile number on a form — or opt in through a client's form that our systems operate — you agree to receive text messages from Footprint, or from that client's business, about the request you made.
Here is the whole deal in plain language: you opt in by submitting the form with the consent box checked; reply STOP to opt out at any time and the messages end, with future texts suppressed automatically; reply HELP for help and you will get the support contact; message and data rates may apply under your mobile plan; and message frequency varies with the conversation — a demo, a follow-up, a reminder or a review request.
We never share your mobile opt-in data with third parties for their own marketing purposes. Texting works over a carrier-registered number under the carriers' A2P 10DLC requirements, which is part of why the opt-in language above looks the way it does.
Retention and security
How long we keep information, and how we protect it
We keep personal information for as long as the reason it arrived still stands — an open conversation, an active client account, a legal requirement — and then we delete or anonymize it.
In the meantime it is protected with access controls, encryption in transit and the least-access principle: people see only what their role requires. No system is perfect, and if anything ever goes wrong we will tell the affected people promptly and plainly.
Your choices
Your choices
You can ask to see the personal information we hold about you, correct it, delete it, or ask us to stop using it for a particular purpose — a quick email to info@growwithfootprint.com starts the process, and we respond within a reasonable window.
For text messages, the fastest path is always replying STOP — it works automatically and immediately. You can also reply HELP for support or contact us directly.
Changes
Changes to this policy
When we update this policy, the new version goes up on this page with a fresh date at the bottom, and material changes get flagged in the text so returning readers can spot them quickly.
Contact
How to reach us
Footprint — info@growwithfootprint.com
19454 Hinkley Drive, Estero, FL 33928
Phone: (239) 457-1867, Monday to Friday, 9am to 5pm Eastern.
Effective date: 2026-10-09. This policy is written in plain language by the Footprint team and reviewed before publication.
Thank you
Questions about your privacy?
Email info@growwithfootprint.com and a person — a specific, named person — will answer. Privacy questions are part of the job, and they are always welcome.